JeremyAgent Jeremy

My Personal Space

My MatchesSearch PreferencesAccount & Subscription Details
Help & Docs
JeremyAgent Jeremy
My MatchesSearch PreferencesAccount & Subscription Details
Help & Docs

My Space

Help & Docs

Guides, FAQs, and ways to contact us.

We're here for you

Guides and answers to frequently asked questions. Explore any topic at your own pace - everything is organized by category.

Matches, Listings and Alerts

Every listing is checked against your preferences:

  • Hard filters - city, area, price, rental type, rooms, move-in date, floor, brokers, pets, protected room (mamad) and more
  • Match score - features like balcony, elevator, parking
  • Only listings that meet your criteria are sent

  • Telegram
  • WhatsApp
  • Email (optional)

You can turn email and Telegram alerts on/off from the account area on the website.

Price, area, move-in date, rooms, size, floor, location, features (protected room, elevator, parking, balcony), a link to the listing, and contact details (for users with an active subscription).

Possible reasons:

  • Your filters are too strict (area, price, protected room, etc.)
  • No matching apartments - Jeremy scans over 200 listings in the last 24 hours; if no match was found, the search continues in real time
  • The trial period ended and the subscription wasn't renewed
  • WhatsApp: you need to message the bot every 24 hours (a WhatsApp limitation) - click the "Let's find an apartment!" button when prompted

No - the system won't send the same listing again if it's already been sent.

Subscription and Payment

  • 3 free days from the moment you complete registration
  • Full access to real-time alerts for every matching apartment
  • All Jeremy Pro features during this period

Alerts stop.

You can purchase a week of searching and continue to get: alerts before everyone else, only listings that match your search, and an edge over other seekers.

Jeremy Pro - ₪29.99 for 7 days of searching.

  • Credit card
  • Bit

No. Payment is a one-time charge for each week of searching - the subscription does not renew on its own. If you want to continue, you'll need to purchase another week manually.

  • Without renewal - alerts about new apartments stop
  • You can purchase another week of searching at any time

  • On the website: Account Area > Account & Subscription Details > Subscription > Cancel Subscription
  • On Telegram: /cancel_subscription

Cancelling stops alerts. If you're still within the paid subscription period, you can reactivate without paying again.

  • On the website: Purchase/Renew Subscription
  • On Telegram: /buy_subscription

If the subscription is still valid (within 7 days) but was cancelled - reactivation is free of charge.

If the subscription period has expired - a new purchase is required.

Search Preferences

  • Whole apartment (rent)
  • Sublet (sublet)
  • Roommate apartment (roommates)

Sublets and roommate apartments have additional filters (for example: sublet with existing roommates, moving into an apartment with roommates).

Type in neighborhood names (you can enter several), or use the interactive map:

agent-jeremy.com/map-demo

The system intelligently recognizes neighborhoods from the text you type.

LocationCity/cities, neighborhoods
PriceMinimum, maximum, listings with price only
SizeNumber of rooms (min/max), minimum square meters
Move-in dateMinimum date, or flexible
FloorAll floors / floor 1 and up
BrokersAccepts / doesn't accept
PetsYes / no
Protected roomMamad only / mamad or shelter / send me everything
FeaturesBalcony, elevator, parking

  • On the website: Account Area > Search Preferences
  • On Telegram: /preferences
  • Message Jeremy and get a menu of actions

Changes take effect immediately after saving. After an update, Jeremy checks recent listings that match and sends them to you.

Users without a move-in date restriction see on average 3 times more apartments and find an apartment faster. Landlords are usually flexible - you can coordinate the date later.

For balcony, elevator and parking - Jeremy also sends listings that don't explicitly state whether the feature exists, so you don't miss out.

You can switch to exact filtering (only listings that explicitly state the feature) - but then you might miss listings where it was simply forgotten.

During registration, Jeremy checks how many apartments are expected to be published in a week matching your settings.

If fewer than 10 apartments per week, a warning and recommendations are shown (expanding area, price, rooms, etc.).

You can accept the recommendations or continue as you set things up.

Account, Alerts and Privacy

  • On Telegram: /status
  • On the website: Account & Subscription Details

  • From the account area on the website
  • Or via the unsubscribe link in the email

Account and Linking

On Telegram:

/link_account

  1. Enter the account's email address
  2. Enter the verification code sent to your email

After linking, you'll receive alerts directly on Telegram.

If you previously registered with the same email, use account linking instead of signing up again, or contact support.

Help

  • Expand your areas - more neighborhoods = more listings
  • Don't restrict the move-in date - 3x more apartments on average
  • Avoid too narrow a price range - check average prices in the rent calculator
  • "Mamad only" narrows results a lot - consider "mamad or shelter" or "send me everything"
  • Higher precision = fewer listings - start with high flexibility
  • Update your preferences if you're not getting enough - Jeremy will send matching recent listings

Still need help?

Send us a message and someone from the Jeremy team will get back to you.

We usually respond within 24 hours.

Send email to support