JeremyAgent Jeremy

My workspace

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Help & docs
JeremyAgent Jeremy
DashboardSearch criteriaAccount
Help & docs

My space

Help & docs

Guides, FAQs, and ways to get in touch.

We're here to help

Guides and answers to common questions. Open each topic at your own pace — everything is organized by category.

Matches, listings & alerts

Every listing is checked against your preferences:

  • Hard filters — city, area, price, rental type, rooms, move-in date, floor, brokers, pets, and more
  • Match score — amenities like balcony, elevator, parking
  • Only listings that pass your chosen precision level are sent

  • Telegram
  • WhatsApp
  • Email (optional)

You can turn email and Telegram alerts on or off from your account area on the website.

Price, area, move-in date, rooms, size, floor, location, amenities (elevator, parking, balcony, pets), link to the listing, and contact details (for users with an active subscription).

Possible reasons:

  • Filters are too strict (area, price, etc.)
  • No matching listings — Jeremy scans hundreds of listings a day; if none match, the search continues in real time
  • Trial period ended and subscription wasn't renewed
  • WhatsApp: you need to message the bot every 24 hours (WhatsApp limitation) — tap the "Let's find an apartment!" button when prompted

No — the system won't send the same listing again if it was already sent.

Subscription & payment

  • 3 free days from the moment registration is complete
  • No credit card required
  • Full access to real-time alerts for every matching listing
  • All Agent Jeremy Premium features during this period

Alerts stop when the trial ends.

You can choose to purchase a monthly subscription at any time to continue receiving alerts before everyone else, only listings that match your search, and an edge over other searchers. Nothing is charged automatically when the trial ends.

Agent Jeremy Premium — €29 per month.

  • Credit card

Yes. Once you purchase a monthly subscription, it renews automatically each month and €29 is charged to your payment method at the start of each billing period, until you cancel. There is no cancellation fee — you keep access until the end of the current paid month.

  • If you cancel — you keep access until the end of the current paid month, then alerts stop
  • You can reactivate or purchase a new monthly subscription at any time

  • Website: user area → cancel subscription
  • Telegram: /cancel_subscription

Cancellation takes effect at the end of the current paid month — no further charges are made. If you're still within the paid period after cancelling, you can reactivate without paying again.

  • Website: purchase/renew subscription
  • Telegram: /buy_subscription

If the subscription is still valid but was cancelled — reactivation without additional payment until the end of the current billing period.

If the subscription period expired — a new monthly subscription purchase is required.

Search preferences

  • Full apartment (rent)
  • Shared apartment (roommates)

Type neighborhood names (you can add several), or use the interactive map:

agent-jeremy.com/map-demo

The system intelligently recognizes neighborhoods from the text you enter.

LocationCity/cities, neighborhoods
PriceMinimum, maximum, listings with price only
SizeNumber of rooms (min/max), minimum sqm
Move-in dateMinimum date, or "flexible"
PetsYes / no
AmenitiesBalcony

  • Website: user area → update preferences
  • Telegram: /preferences
  • WhatsApp: through the actions menu

Changes take effect immediately after saving. After updating, Jeremy checks recent listings that match and sends them to you.

Users without a move-in date limit see on average 3× more listings and find a home faster. Landlords are usually flexible — you can coordinate later.

For balcony, elevator, and parking — Jeremy also sends listings that didn't explicitly mention the amenity if it's present, so you don't miss out.

You can switch to strict filtering (only listings that explicitly mention it) — but you may miss listings where the poster forgot to include it.

During registration, Jeremy checks how many listings are expected to be posted per week with your settings.

If fewer than 10 listings per week, a warning and recommendations appear (expand area, price, rooms, etc.).

You can accept the recommendations or continue with your current settings.

Account, alerts & privacy

  • Telegram: /status
  • Website: user area

Shows: active/inactive status, subscription type, cities and areas, price, rooms, amenities, and alert settings.

  • From your account area on the website
  • Or via the unsubscribe link in a mailing list email

No — the bots work with buttons and commands, not free text.

To change preferences: /preferences (Telegram) or through the website.

Account & linking

In Telegram:

/link_account

  1. Enter your account email
  2. Enter the verification code sent to your email

After linking, you'll receive alerts directly in Telegram.

If you registered before with the same email, use account linking instead of creating a new account, or contact support.

From the bot or from your user area on the website — the account management link is valid for 24 hours.

If you run into an issue, contact support through the website.

Help

  • Expand areas — more neighborhoods = more listings
  • Don't limit move-in date — 3× more listings on average
  • Avoid a narrow price range — check average prices in the rental calculator
  • High precision = fewer listings — start with high flexibility
  • Update preferences if you're not getting enough — Jeremy will send matching listings from recent history

Still need help?

Send us a message and someone from the Jeremy team will get back to you.

We typically respond within 24 hours.

Email support